FAQ
WHAT IS GUICAP?
1
GUICAP is the first professional protector for your guitar headstock. It prevents damage to your gig bag or case caused by strings and tuners.
Will GUICAP fit my guitar?
2
GUICAP is designed to fit most standard guitar headstocks. If you are unsure whether it will fit your instrument, please contact us and include the maker and model of your guitar.
Is each GUICAP handmade?
3
Yes. Each GUICAP is carefully handmade in Barcelona, which means every piece receives individual attention and quality control.
How do I place an order?
4
Simply complete the contact form with your details and shipping address. We will reply with a quotation including shipping costs and payment instructions.
Local pickup is available at “La Resistencia Guitar Works” in Barcelona.
What payment methods do you accept?
5
We offer secure payment options through PayPal, as well as payment links for Visa and Mastercard transactions.
Once your order details have been confirmed, we will send you the relevant payment instructions by email.
Do you ship internationally?
6
Yes, we can ship to most countries in the EU. Shipping costs and delivery times will be calculated based on your location.
Can I return my GUICAP?
7
Yes. If you are not completely satisfied with your purchase, you may return your GUICAP within 15 days of receiving your order, provided it is returned in its original condition. Return shipping costs are the responsibility of the customer.